Marttiini’s knives are made to last. This is why we grant our products a three-year guarantee on the part of material and manufacturing errors. Guarantee on the Martef coating is one year.
On guarantee and complaint issues, you can contact our customer service directly by e-mail: marttiini@marttiini.fi.
You may also send a defective product to be studied at our factory to the following address (ONLY IN FINLAND):
Marttiini Oy
Asiakaspalautus
Vastauslähetys: 600599
Tehtaantie 2
17200 Vääksy
Finland
Please include your contact information and a brief description of the defect you have detected with the shipment.